PRIVACY POLICY

Last updated: 09/11/2023

I am committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how I collect, use, disclose, and safeguard your personal data when you use my website and services.

Information I Collect

I may collect the following types of personal information when you use my website:

  1. Personal Information: Such as your name, email address, phone number, and shipping address when you place an order.

  2. Payment Information: Credit card details, PayPal account information, or other payment information used to process your orders. Please note that I do not store your payment information on our servers.

  3. Order History: Information about your past orders, including the items ordered and order status.

  4. Communication Data: Correspondence and communication with me, including emails, chat messages, and customer support inquiries.

  5. Website Usage Information: Data related to your interaction with my website, including your IP address, browser type, device information, and cookies (for more details, see our Cookie Policy).

How I Use Your Information

I use your personal information for the following purposes:

  1. To process and fulfil your orders, including order confirmation, delivery, and customer support.

  2. To communicate with you about your orders, promotions, updates, and other relevant information.

  3. To improve my website and services, including monitoring website usage, conducting research and analysis, and enhancing user experience.

  4. To comply with legal and regulatory requirements.

Disclosure of Your Information

I do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. Your information may be shared with:

  1. Service Providers: I may share your information with trusted third-party service providers who assist me in operating my website, fulfilling orders, and providing customer support.

  2. Legal Compliance: I may disclose information when required by law or in response to lawful requests by public authorities, such as government agencies or law enforcement.

Your Privacy Choices

You have the following rights concerning your personal information:

  1. Access and Correction: You can access and update your personal information by contacting me.

  2. Deletion: You can request the deletion of your personal information, subject to our legal obligations and legitimate interests.

  3. Marketing Preferences: You can manage your communication preferences, such as opting out of marketing emails.

Security

I take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is entirely secure, and I cannot guarantee absolute security.

Changes to this Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will reflect the most recent revision.

Contact Me

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact me at craig@bluecrust.com.au